Two Joysticks – Shipping Policy

This Shipping Policy explains how and when orders are processed, packaged, and delivered by Two Joysticks.
By placing an order on our website, you agree to the terms below.

Shipping Area

We currently ship exclusively within the United States (all 50 states and the District of Columbia).

We do not ship internationally at this time.

Order Processing Time

All orders are processed within 3–5 business days (Monday through Friday, excluding federal holidays) after payment confirmation.

Orders placed on weekends or holidays will begin processing on the next business day.

Delivery Time

After processing, standard delivery takes 6–12 business days depending on the destination.

Delivery times are estimates and may vary due to carrier delays, weather conditions, or other unforeseen circumstances.

Shipping Costs

All our orders have free shipping

Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number and link to follow your package’s progress.

If you want to track your order now, click here to track your order

Address Accuracy

Please ensure your shipping address is correct at the time of purchase.

We are not responsible for delays or lost packages due to incorrect or incomplete addresses.

Lost or Damaged Packages

If a package is lost or arrives damaged, contact us within 7 days of the expected delivery date at:

Email: admtwojoysticks@gmail.com

We will work with the carrier to investigate and, if necessary, issue a replacement or refund.

Questions

For any shipping-related questions, please contact us at:
Email: admtwojoysticks@gmail.com