FAQ

Who is Two Joysticks?

Two Joysticks is a specialty store for gamers who demand performance and style.
Discover high-quality mice, keyboards, headsets, and accessories designed to deliver precision, comfort, and an immersive gaming experience every time you play.

How can I contact you?

E-mail: admtwojoysticks@gmail.com

Business hours: Monday to Friday, 8 a.m. to 4 p.m. (EST).
We respond within 24 business hours.

Or: contact us 

Which payment methods do you accept?

We accept the following secure payment options:

All major credit and debit cards – Visa, MasterCard, American Express, Discover, and others supported by our payment processor.

PayPal – Pay quickly and securely using your PayPal account.

Shop Pay – A fast and secure checkout option provided by Shopify.

All prices on our Site are listed in U.S. Dollars (USD).

4. How long does order processing and shipping take?

Processing: 3–5 business days.

Shipping: Delivery times vary by location and are displayed at checkout.
You will receive a tracking code as soon as your order is shipped.

Do you accept returns or exchanges?

Yes. You can request a return or exchange within 30 calendar days after delivery.
Send an email to admtwojoysticks@gmail.com with your order number.

How do refunds work?

Once we receive the product in perfect condition, we will issue a refund within 5-7 business days, using the original payment method.

Is my personal data safe?

Yes. We use SSL encryption.